Privacy Policy
BH Systems is the consulting practice of Barton Holdridge. This policy explains what we collect through bh-systems.com, our booking page, our phone number and our text messages, and what we do with it.
1. What we collect
- When you book a call: your name, email address and the answers you give on the booking form. Your phone number and text message consent, only if you choose to give them.
- When you call us: the number you called from, the time of the call and how long it lasted, as recorded by our phone provider.
- When we text you: the messages we send and any replies you send back, including HELP and STOP.
- When you email us: your address and what you write.
- When you visit the site: our host, Cloudflare, logs standard request data such as IP address, browser type and the page requested. We also use Google Analytics, loaded through Google Tag Manager, to count visits and see which pages get read. It sets cookies in your browser and sends Google your browser type, rough location and the pages you view. We run no advertising trackers on this site.
2. How we use it
- To schedule the calls you book, and to confirm and remind you about them.
- To send one follow-up text with a booking link when we miss your call.
- To answer your questions and to honor opt-out requests.
- To keep the site and phone service working and secure.
3. Text messages and your mobile number
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We pass your mobile number only to the service providers that send our texts, and only so they can deliver them.
Reply STOP to any text to opt out. We will send one text confirming it, then nothing further. Reply HELP for help, or email support@bh-systems.com. Msg & data rates may apply. See our Terms for the full text messaging terms.
4. Who we share it with
We do not sell or rent personal information. We share it only with the providers that run our tools, and only as needed to provide the service:
- Cal.com, for the booking page.
- Google, for calendar and email.
- Twilio, for phone calls and text messages.
- Cloudflare, for hosting this website.
- Our own automation server, which sends booking texts.
None of this sharing includes text messaging opt-in data or consent, which we never share with third parties. We may also disclose information when the law requires it.
5. How long we keep it
We keep booking, call and message records for as long as we need them to provide the service and keep ordinary business records, then delete them. If you opt out, we keep your number on a do-not-text list so we never text you again.
6. Your choices
You can ask for a copy of the information we hold about you, or ask us to correct or delete it, by emailing support@bh-systems.com. We reply within 30 days.
7. Children
This site and our services are for businesses. They are not directed to children under 13, and we do not knowingly collect their information.
8. Changes
If we change this policy, we will post the new version here with a new effective date.